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Newsletter - September
WorkplaceTrustProNews
This newsletter is dedicated to professionals whose passion is creating trust in the workplace in order to create more inclusive, highly effective teams throughout their organiza-tion! You are receiving it because you are a client, colleague, friend, former student or someone referred by one of the above.
We briefly cover the following topics in this issue.
fi yuo cna raed tihs, yuo hvae a sgtrane mnid too i cdnuolt blveiee taht I cluod aulaclty uesdnatnrd waht I was rdanieg. The phaonmneal pweor of the hmuan mnid, aoccdrnig to a rscheearchr at Cmabrigde Uinervtisy, it dseno't mtaetr in waht oerdr the ltteres in a wrod are, the olny iproamtnt tihng is taht the frsit and lsat ltteer be in the rghit pclae. The rset can be a taotl mses and you can sitll raed it whotuit a pboerlm. Tihs is bcuseae the huamn mnid deos not raed ervey lteter by istlef, but the wrod as a wlohe. Azanmig huh? yaeh and I awlyas tghuhot slpeling was ipmorantt! You may have seen this paragraph before. I love to use it to show people how powerful our brains are. You did not have to shift into a special gear to be able to read this paragraph. Your brain did it for you quickly and automatically. Our brains are "meaning making machines." Our brains are constantly making sense of what is going on around us all the time. We don't have to ask it to do so. It just does it. There is a difference between that paragraph and the world around us. All the information we need to read each of those words is contained right there in each packet of jumbled letters. So when you look at that jumbled group of letters, your brain assembles them into intelligible words almost as fast as you can read. When we look at things in the world around us, all the information is not there in discrete packets. Much information is missing. Our brain doesn't mind! Our brain just fills in all the missing information and tells us what is really going on around us! The problem is that the missing information our brain fills in is often inaccu-rate or misleading. One of our challenges in creating trusting workplace relationships is teaching people how to recognize when their brain may be giving them false assumptions, meanings or conclusions about a person or a situation. The answer usually requires exceptional communication skills; in particular, excellent listening skills. The first skill, however, is recognizing how powerful our brains are in creating meaning from the world around us. Our purpose in this newsletter is to make available tools and thoughts that can assist professionals whose job it is to build trust within their organizations in order to create highly effective and inclusive teams that do not have to resort to complaints, grievances and lawsuits to resolve workplace problems. If you have a thought to share with our growing audience of professionals, don't hesitate to pass it along by sending an email. return to top
TRUST workshop & book get great reception The Marriott was beautiful and the food was great! Our booth at the Conference attracted almost 150 conference attendees, who came by to talk and sign up with us. One of my long-time clients later said she could not get up to see me for all the people around the booth. We also did a workshop and had almost 200 people in the workshop and the evaluations following the workshop were exceptional. Thanks to everyone who was there for your kind words and support! I introduced my newest book, TRUST: Short-Circuit the Hardwiring! The reaction was wonderful! We ran out of books before the conference was over! Another printing has been ordered. Those of you who received a book at the conference got a note about sending me an email by Sept 4 to get another book for free. Almost everyone has responded, but a few have not. We have decided to extend that deadline until Sept 18. Check the note that was in your book and send the necessary information in your email and you will receive another copy of the book.
Conference special on Trust book extended!
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Since we ran out of books before the FDR Conference ended, we wanted to give everyone an opportunity to purchase the book at the conference price. Until September 18, TRUST is available with no shipping and handling fees. Go to www.carlmoore.com to order your copy!